Sony CIERGE - Program Benefits

	Contact Cierge Choose a Cierge Program Benefit Effortless Personal Shopping First In Line Product Access Expert Attention: Technical Support Expert Attention: Private Training Insider Access to Sony Let's Get Acquainted Dedicated Personal Cierge As a Sony Cierge member you now have a secret weapon – a dedicated personal cierge. Your cierge knows Sony products better than anyone, so you can rely on him or her to offer customized recommendations that will best fit your needs -- from unforgettable gifts to home and business essentials. Order Management What about managing your orders? Just leave it to your cierge to track delivery and arrange installation, which means you can expect the highest level of white–glove service. After all, that's why you're a member. "Purchasing a Sony product from my personal cierge brings an extra dimension in buyer comfort – the peace and quiet that comes from not dreading interaction with annoying 1-800 numbers run by people in faraway lands. Whenever I call my personal cierge, I find a helpful, positive, knowledgeable person who seems to sincerely care that the TV I purchase is the right one, down to the size and function. I wish he could sort out the rest of my life the way he handles my Sony questions and purchases... need I say more?" Claudette Fink New York, New York At Sony new ideas happen every day. That's just part of the culture here. When those new ideas become hot new products then you, as a Sony Cierge member, are entitled to Front-of-the-Line status. Which means we'll make sure that you are among the first to own the latest in cutting - edge technology from Sony. "Sony Cierge has been a great service for my professional and personal needs. In 2006, all my kids could talk about was getting their hands on the new PlayStation®3 for the holidays. While nationwide people lined up around the block to get their hands on one, Sony Cierge secured one of the first units available for me. It was a dream come true. My kids were ecstatic when they found their holiday surprise, and all it took was a phone call." Gary Hamilton Rancho Santa Fe, California PRIVATE AND DEDICATED TECHNICAL SUPPORT Sony Cierge members receive preferential technical support and expedited repair, not elevator music and a recorded message that leaves you seething. You're a Sony loyalist and we thank you for it. If there's a queue, you get to jump it. If there's a wait, trust us, for you it won't be long. "Recently, my mother's flat screen TV wasn't working, so I contacted my personal cierge and within 24 hours of speaking with private tech support, we had the TV's internal lamp replaced. Bravo Sony Cierge! If technical problems arise, they go the extra mile to save the day." Lola Thomas Miami Beach, Florida Personalized Product Education and Training Get the most out of your purchase. Your personal cierge can assist you with any product questions you might have. If you prefer, he or she can connect you with a certified product trainer to work with you directly. Think of it this way: you've got insider access to people who actually make the product. That's hard to beat. "I have been an extremely satisfied client of Sony Cierge for several years. The level of personal attention is truly first class – from expert insight to home delivery – and, most importantly, their customer service is unparalleled in a time where customer care seems to continually deteriorate..." Jonathan M. Satovsky, Chief Executive Officer Satovsky Asset Management, LLC, New York, New York Special Events Enjoy invitations to screenings of Sony Pictures films, Sony Music listening parties, and joint events with our luxury partners. Opportunities Just For You Taking insider access one step further, Cierge opens up opportunities not available to the general public, including private tours of Sony Pictures Studios, and limited edition music collectors' items. Exceptional Experiences Our most loyal clients are rewarded with red carpet access and exclusive. "I love the insider access they provide to not only the world of Sony but also some truly fabulous events. I have been a member for five years and am so fond of the service that I partnered with Sony Cierge for an event with my company, Essie Cosmetics." Essie Weingarten, Founder Essie Cosmetics, New York, New York How much (or how little) do you want to know? Are you interested in just hearing about the latest and the best? Or do you want to take it a step further and get technical with speeds and feeds as well? The choice is yours. What kind of events would you like to attend? What new product announcements do you just have to hear about first? Tell us everything. Reach out and get in touch with your personal cierge today at 1.877.295.SONY. We promise it will be the start of a most rewarding relationship. "I feel very lucky to be a member of the Sony Cierge Program. My cierge has helped me with custom installations far beyond my expectations, as well as acquiring impossible-to-get items time and time again. As the chief technology officer of a company, I know firsthand the wide variety of product choices out there. I enjoy going back and forth with my personal cierge about the latest Sony developments and where they may fit best in my life." Gary S. Gumowitz, CTO Global Security Group Inc., New York, New York Copyright Notice